Palm Beach Bites

Privacy Policy

How we collect, use, and protect your personal information.

Palm Beach Bites LLC

Privacy Policy

Effective Date: August 29, 2026

Palm Beach Bites LLC (“Palm Beach Bites,” “we,” “our,” or “us”) is committed to protecting your privacy and handling information responsibly. This Privacy Policy explains how we collect, use, share, and protect personal and business information when you interact with the Palm Beach Bites website, directory listings, communications, digital menus, ordering features, paid services, or other related services.

1. Information We Collect

We may collect information that you voluntarily provide when you:

  • Claim, manage, or update a restaurant or business listing

  • Create or manage an account

  • Contact us through the website or contact forms

  • Subscribe to newsletters, communications, or updates

  • Respond to outreach related to directory listings or services

  • Purchase or subscribe to paid products or services

  • Use digital menus, ordering, reservation, inquiry, or other interactive features

  • Participate in promotions, events, surveys, or other Palm Beach Bites services

Information we collect may include:

Contact Information: Name, business name, phone number, email address, and other contact details.

Business and Listing Information: Business address, category, website, hours, menu information, photos, social media information, and other listing details. Some business information displayed in the Palm Beach Bites directory may be obtained from publicly available sources.

Listing and Account Information: Information submitted when claiming, managing, verifying, or updating a business listing or account.

Order and Transaction Information: Information associated with purchases, subscriptions, orders, or other transactions made through or in connection with Palm Beach Bites.

Payment Information: Payments may be processed through third-party payment processors. Palm Beach Bites may receive transaction-related information such as payment status, transaction amount, subscription status, or limited payment details. We may not directly receive or store complete payment-card information when payment processing is handled by a third-party payment processor.

Communication Content: Information you provide through messages, inquiries, forms, feedback, reviews, or other communications.

Usage and Technical Data: Information such as IP address, browser type, device information, pages viewed, referring pages, interactions with listings or features, and other website activity.

2. How We Use Your Information

We may use information to:

  • Manage, display, verify, and maintain restaurant and business listings

  • Process listing claims, updates, and verification requests

  • Provide digital menus and other directory features

  • Facilitate orders, inquiries, reservations, or other interactions between users and participating businesses

  • Process and administer subscriptions, purchases, and paid services

  • Communicate regarding listings, accounts, transactions, services, and support requests

  • Send newsletters, platform updates, promotional communications, or other information where you have requested them or otherwise provided appropriate consent

  • Personalize and improve the Palm Beach Bites experience

  • Understand website usage and improve our directory, content, features, and services

  • Maintain the security and integrity of our website and services

  • Detect or prevent fraud, misuse, or other prohibited activity

  • Comply with applicable legal and regulatory requirements

3. SMS and Electronic Communications

Palm Beach Bites LLC does not sell or rent customer phone numbers, email addresses, or SMS opt-in information.

We do not share SMS opt-in information with third parties for their own marketing or promotional purposes.

Information may be processed by service providers that assist us with email, SMS, website operations, directory services, customer communications, and other functions necessary to provide Palm Beach Bites services.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in those communications.

You may opt out of SMS communications by following the opt-out instructions provided with the message, including replying STOP where supported.

Consent to receive marketing communications is not a condition of purchasing a Palm Beach Bites product or service.

4. Payments and Transactions

Palm Beach Bites may offer paid listings, subscriptions, premium features, digital menu services, ordering capabilities, advertising, promotional services, or other paid products and services.

Payments may be processed by third-party payment processors. Payment processors may collect payment-card and billing information directly and process that information according to their own privacy policies and security practices.

Palm Beach Bites may receive information about transactions necessary to administer purchases, subscriptions, refunds, account status, commissions, or other related business activities.

5. Digital Menus, Ordering, Reservations, and Restaurant Services

Palm Beach Bites may provide or integrate features that allow users to view menus, place or initiate orders, make inquiries, request or make reservations, purchase products or services, or otherwise interact with restaurants and other businesses.

When you use these features, information necessary to complete or facilitate your request may be provided to the applicable restaurant, business, payment processor, reservation provider, delivery provider, or other service provider involved in the transaction.

Information provided directly to a restaurant or third-party service may also be subject to that party's privacy policy and terms.

6. Service Providers

We may use trusted third-party service providers to help operate Palm Beach Bites, including providers supporting:

  • Website hosting and infrastructure

  • Directory and listing management

  • Email and SMS communications

  • Analytics and website performance

  • Payment processing

  • Digital menus and ordering

  • Reservation or booking functionality

  • Customer support

  • Security and fraud prevention

  • Marketing and other business operations

These providers may process information as necessary to perform services on our behalf or as otherwise permitted by law.

7. Cookies, Analytics, and Tracking Technologies

Palm Beach Bites may use cookies, pixels, analytics tools, and similar technologies to:

  • Operate and maintain the website

  • Remember preferences

  • Understand how visitors use the directory

  • Measure website traffic and performance

  • Improve content, listings, and features

  • Measure the effectiveness of marketing or promotional activities

  • Provide relevant content or advertising where applicable

Some of these technologies may be provided by third-party service providers.

You may control certain cookie preferences through your browser settings or other privacy controls made available through the website.

8. How We Share Information

We may share information when reasonably necessary to operate Palm Beach Bites, including with:

  • Service providers working on our behalf

  • Restaurants or businesses when necessary to complete or facilitate a user request, transaction, order, reservation, or inquiry

  • Payment processors and transaction providers

  • Analytics, communications, security, and technology providers

  • Government authorities or other parties when required by law or necessary to protect legal rights, safety, or security

Palm Beach Bites does not sell personal information for monetary compensation.

We do not share SMS opt-in information with third parties for their independent marketing or promotional purposes.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. We nevertheless take reasonable measures appropriate to the nature of the information we maintain.

10. Data Retention

We may retain personal and business information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Information that is no longer reasonably necessary may be deleted or anonymized in accordance with our business practices and applicable law.

11. Your Choices and Rights

Depending on applicable law, you may request access to, correction of, or deletion of certain personal information we maintain about you.

You may opt out of marketing communications at any time using the unsubscribe or opt-out methods provided in the communication.

Restaurant owners and authorized representatives may contact us regarding corrections or updates to their business listings.

Privacy-related requests may be submitted to [email protected].

12. Third-Party Links and Services

Palm Beach Bites may contain links to or integrations with restaurant websites, reservation platforms, ordering services, delivery services, payment providers, social media platforms, and other third-party websites or services.

Palm Beach Bites is not responsible for the privacy practices, security, or content of independently operated third-party services. Your interactions with those services may be governed by their respective privacy policies and terms.

13. Children's Privacy

Palm Beach Bites is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or legal requirements.

The current version will be posted on this page with its effective date. Where required by law, we will provide additional notice of material changes.

15. Contact Us

If you have questions about this Privacy Policy, wish to submit a privacy-related request, or have questions about how information is handled, please contact:

Palm Beach Bites LLC
Email: [email protected]